CUSTOMER CARE
Contact Us
For product availability, retail inquiries, wholesale, gifting and OEM projects, please use our inquiry form or contact us by email.
Last updated: August 4, 2026
- Brand
- VELATMOS LIVING
- Legal operator
- Qingdao Huaqi Vision Creative Co., Ltd.
- Chinese name
- 青岛花栖视觉创意有限公司
- Trading name
- HQ AesthetiX Labs
- Registered address
- Room 102, 1st Floor, East Office Building, No. 45 Pengwan Road, Qianwan Bonded Port Area, Qingdao Area, China (Shandong) Pilot Free Trade Zone
- hello@velatmos.com
- Website
- https://velatmos.com
Qingdao Huaqi Vision Creative Co., Ltd., trading as HQ AesthetiX Labs, operates the VELATMOS LIVING brand.
How we can help
- Product availability and retail inquiries
- Wholesale and gifting projects
- OEM and custom specifications
- Shipping questions
- Returns and damaged-item assistance
Response target
We normally aim to reply within 1–2 business days. This is a response target, not a guarantee for every message.
Questions about this policy? Contact us at hello@velatmos.com.